Find answers to common questions about BlinkBond
We've compiled answers to the most common questions about BlinkBond. If you can't find what you're looking for, please don't hesitate to contact our support team.
Creating a BlinkBond account is easy! Download the app from the App Store or Google Play Store, then sign up using your email, phone number, or social media accounts. Follow the prompts to set up your profile, including adding photos and answering some questions about yourself and your preferences.
To reset your password, tap on "Forgot Password" on the login screen. Enter the email address associated with your account, and we'll send you a password reset link. Follow the instructions in the email to create a new password.
To delete your account, go to Settings > Account > Delete Account. Please note that this action is permanent and cannot be undone. All your data, including matches and conversations, will be permanently deleted.
When you match with someone on BlinkBond, you have 24 hours to start a conversation. If no message is sent within this timeframe, the match expires. This feature encourages users to take action and engage in meaningful conversations rather than collecting matches.
Yes, with BlinkBond Premium, you can extend matches for an additional 24 hours. This is useful when you're interested in someone but haven't had time to start a conversation within the initial 24-hour window.
BlinkBond uses a sophisticated matching algorithm that considers various factors, including your preferences, interests, location, and activity on the app. The more you use the app, the better our algorithm becomes at showing you potential matches who align with your preferences and dating goals.
Yes, you can send photos in messages to your matches. However, for safety reasons, we have strict community guidelines regarding the type of content that can be shared. Inappropriate or explicit content is not allowed and may result in account suspension.
If you delete the app without deleting your account, your conversations will still be available when you reinstall the app and log back in. However, if you delete your account, all conversations will be permanently deleted.
BlinkBond prioritizes user safety through several measures, including profile verification, photo moderation, in-app reporting tools, and educational resources on safe dating practices. We also have a dedicated team that reviews reports and takes appropriate action against users who violate our community guidelines.
For more information, please review our Safety Resources and Community Guidelines.
To report inappropriate behavior, go to the user's profile and tap the three dots in the top right corner, then select "Report." Choose the reason for your report and provide any additional details. Our team will review the report and take appropriate action. You can also block users directly from their profile or conversation screen.
BlinkBond Premium is our subscription service that offers enhanced features, including:
To cancel your Premium subscription, go to Settings > Account > Subscription > Manage Subscription. From there, follow the prompts to cancel your subscription. Please note that cancellation must be done through the platform where you originally subscribed (App Store for iOS users or Google Play Store for Android users).
Your Premium features will remain active until the end of your current billing cycle, even after cancellation.
BlinkBond does not provide refunds for partial subscription periods. When you cancel your subscription, you will continue to have access to Premium features until the end of your current billing cycle. For specific refund requests, please contact our support team at support@blinkbond.com.
Our support team is here to help you with any questions or concerns you may have.